Team Member, Enterprise Applications Support at United Bank for Africa Plc (UBA)


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United Bank for Africa Plc (UBA)

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United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Enterprise Applications Support

Location: Nigeria

Job Objective(s)



  • Documentation of Enterprise architecture baseline
  • Process optimization
  • Project Delivery Effectiveness
  • Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data
  • Issue Closure within TAT
  • Adhoc

Minimum Education Qualifications

  • First Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information Systems component
  • A second degree in any of these disciplines, an MBA and/or technical certifications will enhance performance though not essential

Previous Work Experience Requirements:

  • 2 years relevant experience within a technology intensive environment (Financial Services, Telecommunications, etc) for BO

Skills required:

  • Applications support (ASUP L2)
  • IT Operations (ITOP L2)
  • Problem management (PBMG L3)
  • Information security (SCTY L3
  • Service level management (SLMO L2)
  • Configuration management (CFMG L3)
  • Change management (CHMG L3)
  • Release and deployment (RELM L3
  • Supplier relationship management (SURE L2
  • Learning & development management (ETMG L3)
  • IT estate management (DCMA L3)

Knowledge:

  • Change management experience gained within a large / complex operational business environment
  • Product Knowledge and Experience
  • Deep understanding of Customer Experience and the emerging trends, strategies and capabilities across all channels
  • Ability to optimize or redesign process flows to meet project requirements

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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